Terms of Sale

1. Seller

Clairly, a SAS with share capital of 100 euros, Lyon RCS 952 573 053, registered office 11 rue Émile Zola, 69002 Lyon. Intra-EU VAT number: FR37952573053.

2. Services and prices

Prices are in euros. For tenants, the account, history building, the report and its sharing are free.

For private landlords, the billable unit is the tenancy with automation switched on: bank matching, receipts, reminders, late payment warnings and threshold alerts for one tenancy. Properties, manual entries, records and tenant invitations are unlimited and free.

A tenancy costs nothing while the tenant on it holds a Clairly account and the connection is active. This status is specific to that landlord and tenant pairing, is non transferable, and ends on disconnection or move out, after which the tenancy is billed again unless the next tenant joins. A tenancy whose invited tenant has not joined syncs free for 60 days, after which automation is switched off until the landlord turns it on.

When the tenant on a tenancy joins Clairly and connects, the tenancy is free from that moment and is left off the next bill on the 1st of the month. The month already billed is not refunded.

Automation and report access are independent of each other.

3. Ordering and payment

• Payments are processed via Stripe. Clairly does not store your card details.
• Subscriptions are monthly, automatically renewed, payable in advance.
• One time purchases (Boost, full reports beyond the third in a year) are payable on order.

4. Right of withdrawal

Under Articles L.221-18 et seq. of the French Consumer Code, consumers have 14 days to withdraw from a distance contract.

• For subscriptions, this right applies within 14 days; if performance begins at your request before the period ends, the amount due is prorated.
• For digital content and services performed immediately (Boost, report access), you expressly consent to immediate performance and acknowledge losing your right of withdrawal once the service is fully performed (Art. L.221-28 of the Consumer Code).

A model withdrawal form is available on request at privacy@clairly.co.

5. Renewal and termination

• Subscriptions renew automatically each month. You may cancel at any time from your account; cancellation takes effect at the end of the current period, with no refund of the started period.
• Under Art. L.215-1 of the Consumer Code, you are informed in writing of the option not to renew.
• Clairly may suspend or terminate access for non payment or breach of the Terms of Service.

6. Price changes

Clairly may change its prices. Any change applicable to an ongoing subscription is notified at least 30 days before it takes effect; you may then cancel free of charge before that date.

7. Warranties and liability

The statutory warranty of conformity (Art. L.217-1 et seq. of the Consumer Code) and the warranty against hidden defects (Art. 1641 et seq. of the Civil Code) apply. The Service is provided without a guarantee of absolute continuity; see the liability clause of the Terms of Service.

8. Mediation and disputes

For an unresolved dispute, consumers may refer the matter free of charge to the consumer mediator CM2C (14 rue Saint-Jean, 75017 Paris, www.cm2c.net) or the EU online dispute resolution platform (ec.europa.eu/consumers/odr). Governing law: French law.

9. Contact

privacy@clairly.co. Clairly, 11 rue Émile Zola, 69002 Lyon.