Terms of Sale
Last updated: 16 July 2026
These Terms of Sale govern the sale of Clairly’s paid services to tenants and private landlords. They supplement the Terms of Service. Services to agencies and networks are covered by separate negotiated agreements and fall outside these terms.
1. Seller
Clairly, a SAS with share capital of 100 euros, Lyon RCS 952 573 053, registered office 11 rue Émile Zola, 69002 Lyon. Intra-EU VAT number: FR37952573053.
2. Services and prices
Prices are in euros. For tenants, the account, history building, the Clairly Signal, the report and its sharing are free.
| Tenant service | Price |
|---|---|
| Boost — historical import up to 36 months | €20 (one time) |
| Boost invited by a paying landlord or agency | Free |
For private landlords, the billable unit is the active automated connection: one automated rent match for one tenancy. Properties, manual entries, and tenant invitations are unlimited and free on every plan.
| Plan | Automated connections | Bank accounts | Price |
|---|---|---|---|
| Free | 2 (excluding invited connections) | 1 | Free |
| Bailleur | 3 to 5 | 1 | €8/month |
| Bailleur+ | 6 to 10 | 2 | €16/month |
| Gestionnaire | 11 to 20 | 3 | €24/month |
When a landlord invites a tenant who creates an account and confirms a genuine connection, that connection is free and does not count against the plan ceiling. This status is specific to the landlord and tenant pairing, non transferable, and lapses on disconnection or move out.
| Report access | Price |
|---|---|
| First 3 reports | Free (lifetime allocation) |
| From the 4th report onwards | €15 per report |
Connection subscriptions and report access are independent of each other.
3. Ordering and payment
- Payments are processed via Stripe. Clairly does not store your card details.
- Subscriptions are monthly, automatically renewed, payable in advance.
- One time purchases (Boost, reports beyond the third) are payable on order.
4. Right of withdrawal
Under Articles L.221-18 et seq. of the French Consumer Code, consumers have 14 days to withdraw from a distance contract.
- For subscriptions, this right applies within 14 days; if performance begins at your request before the period ends, the amount due is prorated.
- For digital content and services performed immediately (Boost, report access), you expressly consent to immediate performance and acknowledge losing your right of withdrawal once the service is fully performed (Art. L.221-28 of the Consumer Code).
A model withdrawal form is available on request at privacy@clairly.co.
5. Renewal and termination
- Subscriptions renew automatically each month. You may cancel at any time from your account; cancellation takes effect at the end of the current period, with no refund of the started period.
- Under Art. L.215-1 of the Consumer Code, you are informed in writing of the option not to renew.
- Clairly may suspend or terminate access for non payment or breach of the Terms of Service.
6. Price changes
Clairly may change its prices. Any change applicable to an ongoing subscription is notified at least 30 days before it takes effect; you may then cancel free of charge before that date.
7. Warranties and liability
The statutory warranty of conformity (Art. L.217-1 et seq. of the Consumer Code) and the warranty against hidden defects (Art. 1641 et seq. of the Civil Code) apply. The Service is provided without a guarantee of absolute continuity; see the liability clause of the Terms of Service.
8. Mediation and disputes
For an unresolved dispute, consumers may refer the matter free of charge to the consumer mediator CM2C (14 rue Saint-Jean, 75017 Paris — www.cm2c.net) or the EU online dispute resolution platform (ec.europa.eu/consumers/odr). Governing law: French law.
9. Contact
privacy@clairly.co — Clairly, 11 rue Émile Zola, 69002 Lyon.